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| user assistance ： ウィキペディア英語版 |
user assistance
User assistance is a general term for guided assistance to a user of a software product. The phrase incorporates all forms of help available to a user. Assistance can also automatically perform procedures or step users through the procedure, depending on the question that the user asked. The term is broader than online help, and includes procedural and tutorial information.
== What it does ==
User assistance provides information to help a person to interact with software. This can include describing the user interface, but also focuses on how to help the user to best apply the software capabilities to their needs. User assistance can be considered a component of the broader category of user experience.
抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』
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